Iron Badger Golf
Refund Policy
Iron Badger sells rounds, not subscriptions you have to babysit. This page explains exactly when a purchase can be cancelled or refunded, and what happens to rounds you have already played.
The short version
Unused rounds are refundable for 14 days. Rounds you have already played are not, because the scoring, AI recaps and course data behind them have already been delivered.
Nothing auto-renews except the annual pass, and you can cancel that at any time.
Single rounds ($2.99)
A single round is refundable in full for 14 days from purchase as long as the round credit is unused.
Once a round has been started — scores entered, a scorecard scanned, or a recap generated — that round is considered delivered and is not refundable.
If a round was charged twice, or a technical fault stopped you from scoring, we refund it in full regardless of the 14 days. Reach out through the support page inside the app.
Round packs (Weekend Pack and Golf Trip)
Within 14 days of purchase, we refund the unused portion of a pack. Rounds already played are deducted at the single-round rate of $2.99 each, and the balance is returned.
Example: you buy the Weekend Pack for $7.99 and play one round. We refund $7.99 minus $2.99, so $5.00.
After 14 days, pack rounds do not expire — they simply stay on your account until you use them — but they are no longer refundable.
Badger Pass ($39.99 / year, unlimited rounds)
The Badger Pass is billed once per year, not monthly, and covers unlimited rounds with no monthly cap.
Cancel within 14 days of the initial purchase or a renewal and you get a full refund, provided you have played 2 rounds or fewer in that period.
After that window, you can cancel at any time. Cancelling stops the next renewal and your pass keeps working through the end of the paid year — we do not pro-rate partial years.
Coupons, promo codes and free rounds
Rounds granted by a promotion code such as IBG26 carry no cash value and are not refundable.
If a purchase made with a promo code is refunded, any free rounds granted alongside it are removed from the account.
Promotion codes are single-use per account and are validated at checkout.
How to request a refund
Open Support inside the app, or email the address on your receipt, and include the purchase date and what you would like refunded.
We reply within two business days. Approved refunds go back to the original card through Stripe and usually land in 5–10 business days depending on your bank.
We do not issue cash, and refunds are always returned to the original payment method.
Chargebacks and abuse
Please talk to us before filing a card dispute — almost everything is faster to fix directly.
Accounts that abuse refunds, share credentials, or attempt to reverse rounds that were played may have remaining credits voided and access suspended.